1. U.S. Orders--Methods of Shipping. Our normal methods of shipment to destinations in the United States are insured First Class Mail or insured Priority Mail. Please note that First Class Mail is not available for items that weigh over 13 oz. when packed, or for multiple items where the total weight is over 13 oz. when packed. If a customer orders more than one item and requests First Class Mail shipping, we may pack small items such as jewelry and holiday ornaments together in one jewelry box to comply with the U.S. Postal Service's weight and package size limits, instead of packing each item separately in it's own jewelry box. For your safety, all merchandise is insured.
2. Shipping by UPS to U.S. Destinations. On request, we can also ship by UPS; there will be a $13.50 handling fee for all orders shipped by UPS because this is their pick-up fee for our area. For your safety, all merchandise is insured.
3. U.S. Orders--Oversize Box. Coyote's Game tries to ensure that all merchandise arrives in good condition. Items that are very fragile such as Native American pottery and items that must be shipped in a box larger than 12" x 12" x 12" such as beaded belts, wall hanging kachinas and some blanket toys, will require oversize boxes. Under the U.S. Postal Service's May 2007 rates and regulations, shipping on all oversize packages is based on size, weight and the destination zip code zone. In order to be fair to all of our customers, we are no longer able to give a fixed shipping rate for the items listed above.
4. U.S. Orders--Oversize Box, Shipping Cost & Method. Fragile Items. The cost for shipping beaded belts, wall hanging kachinas, some blanket toys and pottery, and more than one large or fragile item shipped together, to U.S. destinations, is the actual shipping and insurance plus $10.45 for any shiment containing fragile items such as pottery. Because we can't calculate the shipping for in advance, please call or email us your zip code and the item(s) you wish to order. We'll contact you with shipping costs. When you are ready to buy, give us a call at (800) 952-5214 or we can email you an invoice linked to our shopping cart.
5. Overnight Shipping. We cannot offer overnight shipping because there is no guaranteed overnight shipping by U.S. Mail out of New Mexico. We can ship Express Mail which may arrive overnight or guaranteed second day, or we can ship by UPS Overnight or Second Day Air on request. The shipping cost for Express Mail is actual shipping cost plus $2 handling. The shipping for UPS Overnight or Second Day Air is actual shpping and insurance costs plus a $13.50 handling fee.
6. Shipping Charges. For Priority Mail shipping and handling charges in the United States and to other countries, please refer to the shipping chart below.
7. International Shipping. At the present time we accept credit card orders from the following countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, British Virgin Islands, U.S. Virgin Islands. Orders from other countries must be paid either by wire transfer or an international money order in U.S. dollars. Please note that we are temporarily unable to accept orders from the United Kingdom due to changes in import regulations.
8. International Shipping Charges. Tne international shipping charges shown in the table below are approximations based on the U.S. Postal Service's international rates. Once you have placed your order, we will determine the best shipping method. Our international shipping fees to any destination outside the United States are actual shipping charges plus a $4.00 handling fee. If shipping costs are greater than estimated, we will email you to get your approval. You can also email us for estimated shipping costs before you order.
9. International Orders--Method of Shipping. When possible, we ship international orders by insured U.S. Mail to reduce shipping costs. In addition to Priority Mail, the U.S. Postal Service now offers international Express Mail. Email us for availability and prices for this faster shipping service. The postal services of many countries prohibit shipping jewelry and items made of precious metals through the post. If this is the case, we will ship by UPS. Please note that we can only ship items by U.S. mail that comply with the shipping regulations for each country.
10. International Orders--Shipping Insurance or Indemnity. Under the U.S. Post Office's new international shipping regulations, there is a cap on insurance for Priority Mail to some countries such as Great Britain and Mexico. Where an indemnity or insurance are available, we can ship merchandise up to the value of the indemnity or insurance cap, but not beyond. Merchandise retailing for more than the indemnity must be shipped by Express Mail where full insurance is available or by an international carrier such as UPS.
11. Customs Fees on International Orders. We will fill out all of the necessary customs forms to expedite your international order, including any special forms relating to free trade agreements between your country and the U.S. Please be aware that we are a business and cannot ship international orders as gifts, so you may be asked to pay VAT, import tax or, in the case of merchandise sent by UPS, a brokerage fee on your order.
12. Processing Time for International Orders. All international orders will take about 2 weeks to process so that we can fill out all necessary customs documents and international invoices. For information call: 1 01 575 387 5078 between 8 a.m. and 6 p.m. Mountain Time, Monday - Saturday. We are closed Sunday. Canadian customers may use our toll free number 800 952 5214.
13. Cost of Shipping Special Items. Some merchandise will cost more to ship outside the United States, due to size, weight or fragile nature. This information is noted beneath the description of such items. If you are ordering an item designated as large, fragile or heavy (such as pottery, wall-hanging kachinas, or blanket toys) your shipping charge may be higher than estimated. You can email us for shipping costs before you order.
14. Two or More Items Ordered at the Same Time. If two or more items are purchased on the same order form and will be shipped to the same address, we will package them together to reduce your shipping costs. Please use the chart below for shipping costs.

Shipping & Handling Charges

Please note: We cannot ship to any country where shipping insurance is not available.

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