Payment & Ordering
Don't want to order on-line? Use our toll-free order line. Call us at (800) 952-5214. Our customer service hours are 8 a.m. - 6 p.m. Mountain Time, Monday through Saturday.
- We accept VISA, Master Card, Discover, American Express, Paypal, personal checks, money orders and, International Money Orders.
- New Mexico residents must pay 6.7708% state sales tax.
- Credit card orders normally ship within five business days of receipt.
- Paypal orders normally ship within five business days of receipt.
- Purchases paid by money order or International Money Order will ship within five business days of receipt of payment. If you have indicated on your order form that you will pay by money order, we will reserve the item or items for you as soon as we receive your order. Payment must be received within 2 weeks of date of order or the item(s) will be returned to stock.
- Orders paid by personal check will be shipped as soon as the check clears. Checks clear in about 7 business days. If you have indicated on your order form that you will pay by personal check we will reserve the item or items for you as soon as we receive your order. Payment must be received within 2 weeks of date of order or the item(s) will be returned to stock.
- Disclaimer: The only valid prices are those shown on current pages of this web site. Older pages cached by search engines do not list valid prices, and the merchandise shown on them may no longer be available.
- Preference in ordering will be strictly by date and hour the order was received. If two buyers order the same item, the one with the earliest order date will be given preference.
Back Ordered Merchandise
If a backordered item is included in an order we will notify the customer either by email or telephone. If the customer chooses to wait until the back ordered item comes in, we will hold any in-stock items to ship all merchandise together and charge only one shipping fee. Unless the order requires an oversize box, we will charge the shipping fee shown on their order summary. However, if the customer asks to have a partial order sent, we will charge a separate fee for each shipment.
We are happy to custom order items, but we cannot give a refund on these items because of the difficulty of reselling them. On all custom orders we require half of the price of the merchandise down and the balance before shipping. This policy includes custom silver, beadwork and beaded belts, and any other item that is ordered in a size, style, color or pattern not shown on our web site.
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